Terms of Service

Introduction
Welcome to Hanta. These Terms of Service govern your use of our website at digitalhanta.com and the marketing services we provide. By accessing our website or engaging our services, you agree to comply with these terms. If you do not agree, please do not use our website or services.

About Hanta
Hanta is an online growth marketing agency registered and operating from Sector 46, Gurgaon, Haryana, India 122001. We provide performance marketing, lead generation, content creation, branding, web design, video production, WhatsApp automation, and related digital marketing services to businesses in India and internationally.

User Responsibilities
By using our website or engaging our services, you agree to provide accurate and complete information when contacting us or entering into a service agreement. You agree not to misrepresent your business, industry, or objectives when briefing us on a project. You are responsible for ensuring that any assets, content, or materials you share with us do not infringe upon third-party intellectual property rights. You agree not to engage in any unlawful, abusive, or fraudulent activities in connection with our services.

Client Engagements & Service Agreements
All service engagements are governed by a separate scope of work or service agreement signed between Hanta and the client. These Terms of Service apply in addition to any such agreement. Hanta reserves the right to decline or terminate any engagement that conflicts with our values or applicable law.

Payment & Billing
Payment terms are specified in individual service agreements. Unless otherwise agreed, a minimum advance payment is required before work commences. All prices are quoted exclusive of applicable taxes. Indian clients are subject to GST at the prevailing rate. International clients are responsible for any taxes applicable in their own jurisdiction. Hanta does not store client payment information. Payments are processed through secure third-party payment methods agreed upon at the time of engagement.

Media Spend
All advertising media budgets — including but not limited to Meta Ads, Google Ads, YouTube Ads, and Amazon Advertising — are paid directly by the client to the respective platform. Media spend is never included in Hanta's agency fees unless explicitly stated in a signed service agreement. Hanta is not liable for any losses arising from platform decisions, ad disapprovals, or algorithm changes outside our control.

Intellectual Property
All original creative work, strategies, reports, and deliverables produced by Hanta for a client become the property of the client upon full payment of fees, unless otherwise agreed in writing. Our proprietary methodologies, internal tools, and workflow systems remain the intellectual property of Hanta. Content on our website — including but not limited to text, graphics, case studies, and logos — is protected by applicable intellectual property laws and may not be reproduced without our express written permission.

Confidentiality & Data
Hanta treats all client business information, campaign data, and strategic materials as confidential. We do not share client data with third parties except where required to deliver the agreed services. Client data is never sold, licensed, or used for purposes beyond the agreed engagement. Our use of AI tools in campaign analysis is limited to exported, anonymised data reviewed by our team — raw client ad account access is never shared with external AI systems without explicit client consent.

Privacy
Our collection and use of personal data is governed by our Privacy Policy available at digitalhanta.com/privacy. We are committed to compliance with India's Digital Personal Data Protection Act and applicable international data protection regulations.

Disclaimer of Warranties
Hanta provides services on a best-efforts basis. While we work toward agreed KPIs and targets, marketing outcomes are influenced by market conditions, platform algorithms, competitive landscape, and client-side factors outside our control. We do not guarantee specific results such as a defined ROAS, CPL, or revenue figure unless explicitly committed to in writing in a signed service agreement. Past results achieved for other clients — including those referenced in our case studies — are illustrative and not a guarantee of future performance.

Limitation of Liability
To the maximum extent permitted by applicable law, Hanta shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website. Our total liability in connection with any service engagement shall not exceed the total fees paid by the client to Hanta in the three months preceding the claim.

Indemnification
You agree to indemnify and hold harmless Hanta, its founders, employees, and contractors from any claims, losses, or liabilities arising from your use of our services, your violation of these terms, or any content or materials you provide to us for use in a campaign or project.

Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising from these terms or from a service engagement with Hanta shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to arbitration in Gurgaon, Haryana, India, in accordance with the Arbitration and Conciliation Act, 1996.

Changes to These Terms
Hanta reserves the right to update these Terms of Service at any time. Updated terms will be posted on our website with the revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

Contact
For questions about these Terms of Service, please contact us at:

Hanta
Sector 46, Gurgaon, Haryana, India 122001
Email: harshal@digitalhanta.com
Phone: +91-8588879745
Website: digitalhanta.com